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Refund Policy
We are a specialist prospecting store experienced in detecting and electronics. To avoid disappointment why not ask us before buying, there may be alternatives that may be better or even cheaper than you thought. Otherwise Australian Consumer Laws cover everything you need to know including
We are not required to provide a refund or replacement if you change your mind about what you bought.
If the item you bought has a major problem you can choose a refund or exchange. A major problem is when the item:
Has a problem that would have stopped you from buying it if you had known about it
Is unsafe as a result of the problem
Is significantly different form the sample or description
Doesn't do what we said it would, or doesn't do what you asked for and can't easily be fixed.
If the problem is not major, we will repair the item within a reasonable time or give you a refund or replacement.
Please keep your proof of purchase - for example, your receipt.
Southern Finds is not responsible for the freight to and from our warehouse for returned stock.